In System Config > Settings, you can configure various parameters within your Zynchro client to give you greater control over key features by selecting the following tabs:


Home Screen: Choose whether the Map view or Dashboard view appears as your default start screen when you sign in to Zynchro.

Click Save to confirm changes.

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Health: Adjust the ping timer frequency from 1 to 60 minutes—this controls how often Zynchro updates and syncs with your players.

You can also set the number of failed pings required before a player is marked as offline.

Click Save to confirm changes.

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Map: Set the default map center by entering your preferred latitude and longitude coordinates.

Click Save to confirm changes.

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Logo: Choose whether to display the default Zynchro logo or upload your own custom logo. Use the toggle to switch between “Zynchro” and “Custom.”

To upload a custom logo, prepare a .png file sized at 500 px wide by 166 px high, then click the “Choose File” button.

After uploading, use the toggle switch to choose whether the logo appears on both the login screen and the current Zynchro client, or only on the Zynchro client selection. 

Click Save to confirm changes.

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Authorizations: Choose whether Media Files and Other Files require authorization before they can be used.

Click Save to confirm changes.

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No Content: Customize the image shown on your screens when no content is currently assigned to your players.

Use the toggle to select the default Zynchro “No Content” image or switch to “Custom” to upload your own.

To upload a custom image, prepare a .jpg file sized at 1920 px wide by 1080 px high. Click the “Choose File” button to upload your image.

Click Save to confirm changes.

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Presentations: This toggle lets you choose whether users can delete presentations that are currently in use.

Click Save to confirm changes.

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TV: In this tab, you can configure information related to CEC reporting, which appears in Monitoring > Player Detail > TV.

  • Manufacturer: Choose from the list of display manufacturers and assign a recognizable name to each one. Click Edit to enter the display name, and use the Clients option to assign each manufacturer to specific Zynchro clients. Click Save to confirm your changes.
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  • Product: Select a product from the dropdown list, then assign a familiar name for it to be displayed within Zynchro. Click Save to apply the change.
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  • Monitor Name: Select a monitor manufacturer from the dropdown list, then enter a recognizable name for that specific monitor. Click Save to confirm.
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  • CEC: Choose whether to enable Power Cycle by toggling between Yes or No. Power Cycle allows you to activate or deactivate CEC commands between the players and displays.
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Blank Screen: Use this tab to define how many consecutive blank screens must be detected before triggering an alert. You can select a value between 2 and 20+.

Click Save to confirm changes.

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* The images used in this guide are for illustrative purposes only and designed to be a representation and/or general orientation of the required steps and/ or existing system and are not in any way designed to represent or guarantee aspects of the project, software and or information from any particular unit or location.