Knowledge Base

All Articles

1.1 Setting up a player - with an Ethernet (Default) connection
1.2 Setting up a player - WIFI connection
2. Assigning a player to a location
3. How to create a presentation in BrightAuthor Connected and BrightAuthor and use it as a template for a playlist in Zynchro
4. Adding content to your Media Library (once your template/presentation from BA is ready and in Zynchro you will need to add content)
5. Creating a Playlist in Zynchro (a step-by-step guide)
6. How to publish a presentation in BrightAuthor and import it to Zynchro
About Zynchro Licenses
About Zynchro Support
Access Token
Activity Log
Add TAGs
Authorize Content
B-Deploy
Bandwidth
By Location
Campaigns
Can I copy assets (media) from one client to another?
Can I customize the logo in Zynchro?
Can I display a website on my players?
Can I get more information on my SD card once it’s in a player?
Can I move a license from one client to another in Zynchro?
Can I move a player from BrightSign Network to Zynchro remotely?
Can I move a player from one client in Zynchro to another?
Can I move my player from one WiFi network to another?
Can I remotely clean up an SD card?
Can I use any SD card?
Can I use special characters when naming a player, playlist or presentation?
Change Client
Change DWS/SSH/LWS
Change Hostname
Change Location
Change Player Name
Change TimeZone
Client
Clients
Content
Control Tower
Control Tower - Licenses
Control Tower - Players
Control Tower - System
Control Tower - Users
Creating a USB Setup
Dayparting
Download Control
Download Manager
DPAA Member
Events
Files Library
Firmware
FTP
Health
How are my licenses in use tallied?
How can I check when my licenses expire?
How can I export my analytics from HTML to BrightAuthor?
How can I know if my player is connecting to the internet correctly?
How can I tell if my player is connected via Ethernet or via Wifi?
How do I activate/deactivate the Content Authorization option?
How do I change the name, zip code or any other details of a location?
How do I create a playlist in Zynchro?
How do I create a wifi configuration?
How do I delete an asset in Media Library?
How do I download a log from a specific player?
How do I find my players’ IP?
How do I find my players’ serial number?
How do I get into my Zynchro?
How do I reduce my data usage?
How do I reset my password?
How do I reset or reboot my player?
How to Sync Campaigns?
How to use Sync on Multiple Playlists?
If I do not have physical access to a player, is there any way I can remotely set it up in a new client? (Advanced users)
If I do not have physical access to a player, is there any way I can remotely set it up? (for players new to Zynchro)
If I do not have physical access to a player, is there any way I can remotely set it up? (for players previously setup in Zynchro)
Important SD card information
In Monitoring -> Player Health - Alerts, why are the time options less than x amount of hours?
In player health, when I create an alert, why do you have a condition that allows me to decide if I want to be alerted if player has been offline less than [insert] hours?
Info
Intro
Intro to Analytics
Intro to Campaign Manager
Intro to Content
Intro to Groups
Intro to Location
Intro to Player Config
Intro to Smart Actions
Intro to System Config
Is my player generating Analytics?
Licenses
List (Manage Locations)
Location
Media Library
Monitoring - By Filters
Monitoring - By List
Monitoring - By Map
Monitoring - Dashboard
My email has changed, can I update it in Zynchro?
Network
Pageviews
Playbacks
Player Details
Player Health
Player Health Alerts
Player Set
Player Setup
Playlist
Presentations
Profiles
PROFILES - DELETE /{id}
PROFILES - GET
PROFILES - GET /{id}
PROFILES - PATCH /{id}
PROFILES - POST
PROFILES - USERS /CLIENTS
PROFILES - {id}/CLIENTS
Programming Log
Properties
Publish By Location
Publish By Location Group
Publish By Smart Group
Release Notes
Remove All TAGs
Reports
Restart (or reboot)
Rundown
SD-Card CleanUP
Sessions
Set Snapshot to 1 min
Settings
Smart Groups
Snapshot Mosaic
Snapshots Mosaic
Tags
Takeover
TV
TV Control
Update Playlist
Update Presentation
Upload
Users
USERS - DELETE /{id}
USERS - GET
USERS - GET /{id}
USERS - PATCH /{id}
USERS - POST
USERS /{id}/CLIENTS
Wall
What are some best practices for mobile connections?
What do the colors in SD-health represent?
What do the colors in SD-Usage represent?
What format should my SD card be in?
What happens if one of my licenses expires?
What information is considered for the bandwidth report?
What is recovery mode?
What is the estimated data usage per player?
What should I know when using cellular internet to consider my costs?
What size SD card do you recommend?
Why am I missing columns/categories in Monitoring -> by Filter
Why are my thumbnails “broken” in Snapshot Moasic?
Why are the health alerts in Monitoring -> Player Health, programmed to end after a certain time?
Why can't I delete an asset in Media Library?
Why is the bandwidth usage that Zynchro reports different from what my service provider says:
Widget
Zynchro API Documentation
Zynchro for Tizen - Beta Version